Management
Managing Workplace Conflict
This interactive webinar uses real life examples of workplace conflict from early years settings. Mediation is challenging. However, it is part of a supervisor's/ manager's role. On completion of this webinar, you will be equipped to mediate skillfully.
Course Content
- Dealing with conflict
- Managing the mediation process
- Assertiveness techniques
Certification
Certificate of completion
Managing Workplace Conflict
This webinar provides you with tips and practical tools to deal with conflict and to manage the mediation process.
HR
Webinar
CERTIFICATION
Certificate of completion
Course Enquiry
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