Policies & Compliance Management

Managing Multicultural Teams Effectively

This webinar will help you to lead a multicultural team and manage the situations which arise from the different styles of communication which are at play.
Cultural differences can create substantial obstacles to effective teamwork.  The challenge in managing multicultural teams effectively is to recognise underlying cultural causes of conflict and to intervene in ways that both get the team back on track and empower its members to deal with future challenges themselves.

Who can do this Course?

Managers of Early Years and School Age Care settings. 

Assessment

Understand the key challenges of:      
  • Direct versus indirect communications       
  • Difficulty with accents and fluency      
  • Different attitudes towards hierarchy and authority
  • Conflicting norms for decision making 
Learn to apply the key strategies to deal with these challenges:         
  • Adaptation – acknowledging cultural gaps openly and working around them        
  • Structural intervention – changing the shape of the team   
  • Managerial Intervention – setting norms early or bringing in a higher-level manager
  • Exit – removing a team member when other options have failed

Certification

Certificate of Completion. 

More information

Charley Swords is a respected leadership, strategy, and career transformation expert. She has worked in over 30 countries and has experienced multiple cultures and working as part of multi-cultural teams.  In her work as a mentor, trainer and consultant with individuals and management and leadership teams up to and including executives and Boards of Directors, she challenges conventional wisdom through sharp strategic insights, and in her unique approach and style, she presents a revolutionary framework for aspiring and experienced leaders alike.
Charley believes strongly that people in all organisations want and need to be seen, heard and valued and this is a recurring theme in her work with high-powered individuals and teams who are intent on ‘coming out of the shadows’ in their personal and professional lives and who are experiencing difficulties working in or leading multi-cultural teams.
She offers transformative solutions in strategic thinking and positioning, modern people-led leadership and business transformation that empower leaders to unleash their own potential and the full potential of their people.
This two hour webinar incorporates individual exercises and group discussion.
Certification CERTIFICATION
Certificate of Completion. 
Course Enquiry

Contact Us

If you'd like more information about our services or we can help you with any questions or queries, please call us on: (+353) 1-623-5908, email us at info@canavanbyrne.ie or just fill out the quick contact form. We'd be delighted to hear from you!