Policies & Compliance Early Education

Assertiveness Skills for Quiet Leaders

On completion of this webinar, you will know how to interpret other people's body language and to use appropriate body language. You will know how to give constructive feedback and know how to receive criticism positively. You will also know how to handle difficult situations well. 

Course Content

  • Learn the deeply rooted reasons we find it difficult to say no. 
  • Demo a tool for successfully managing conflict.
  • Gain insights on how to manage incivility whether you are the recipient or bystander.
  • Learn the neuroscience of trust and distrust.
  • Understand how to easily set your boundaries in your own mind first and then externally.
  • Learn 5 simple hacks for silencing your inner critic(s).
  • Learn the most modern leadership approaches to effectively giving and receiving unpopular feedback.  We will look at 2 case studies of where these approaches were used (and saved lives) and not used (with tragic consequences).
  • Learn 7 proven tips to set yourself up for success in difficult conversations.







Certification

Certificate of completion 

Tutor

Lisa Cresswell is a Resilience and Leadership Executive coach and trainer who works with leaders in business, industry and healthcare across Ireland and the UK. Originally a nurse and midwife, she has been a business owner for 10 years. She is on several coaching and mentoring panels in private, semi-state and cross-border bodies. Her R.E.A.L. Leadership online program is accredited for 7 CPD points and she is an accredited coach of excellence. She is also a Certified Just Culture Champion and has a special interest in Restorative Just Culture which aims to replace the blame culture with justice, fairness, accountability, healing and learning - particularly in safety critical sectors. She is the author and presenter of Top Tips for Leaders on Elite Radio Online and speaks regularly on local and national stages on Resilience and other topics.
As a leader, confidently expressing concerns and addressing issues is essential—but for some, it can feel daunting. This webinar is designed to empower quiet leaders with practical skills to communicate effectively and handle challenges with confidence. With modern leadership techniques and real-world case studies, this session will help you navigate difficult conversations and build trust, setting you up for success as a confident and effective leader.
Supporting Educators Webinar
Date DATE

22 Oct 2024

Date AVAILABLE SEATS

21

Location Course Dates and Times
7.00 to 9.00 PM
Location LOCATION
Online
Certification CERTIFICATION
Certificate of completion 
Price PRICE

€ 20.00

Sorry this course is no longer accepting bookings.

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Contact Us

If you'd like more information about our services or we can help you with any questions or queries, please call us on: (+353) 1-623-5908, email us at info@canavanbyrne.ie or just fill out the quick contact form. We'd be delighted to hear from you!