Do you know how to professionally handle disputes with parents/caregivers if this situation arises?

Early Years and School Age Child Services strive to provide the most professional care and education to children. However, at times, there can be disputes or differences of opinion with parents/guardians. This may include issues with the payment of fees, code of conduct, exclusion when a child is ill or attendance requirements. Such disputes can lead to unpleasant exchanges between staff and parents.

Canavan Byrne has developed a Parental Agreement document in response to these issues. This clearly sets out the expectations of parents in the EY setting to ensure a harmonious relationship for both parents and professionals. The Parental Agreement outlines the Terms and Conditions in plain language and seeks agreement on some of the more contentious issues before the child starts. It provides a solid foundation to build a relationship where expectations are made clear from the outset. The agreement outlines the various documents parents/guardians should read before signing the Parental Agreement Form. It covers topics such as policies, attendance, fees, closures, collections, information, and data (GDPR), parking, termination of places, food and nutrition, accidents and incidents, notice and code of conduct.

We recommend that all services have The Parental Agreement document in place to safeguard Early Years Educators, Managers and Providers against unpleasant exchanges which are sometimes experienced. Having such a robust agreement which has been signed by both parties means if the parent is in breach of this policy repeatedly the service can terminate their contract as a last resort.  Once purchased a link to the product is emailed to you. You can then save the document to your laptop or PC and edit the document to suit your own service requirements. 

Use these next few weeks to get a Parental Agreement in place before the preschool children begin in September. Click on the link below to purchase yours now.