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When deciding to expand your services or, when the need to recruit occurs naturally, remember to base your workforce plan on 5 main points (one for each fingertip):

  1. Recruit at the Right TIME (don’t waste time/money advertising if you don’t have to)
  2. Recruit the right PEOPLE (have a clear job specification)
  3. Seek the right SKILLS (have a clear skill-set defined as required)
  4. Recruit with a PLAN (think long-term; are there opportunities for growth/promotion?)
  5. Recruit at the right COST (price around advertising options; invest in recruitment where the role will reinvest in the company)