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It is important to recognise that a mutual responsibility of communication lies equally between employers and employees. Staff members should be reminded by employers of their responsibility to communicate in relation to any changes or measures being introduced and practiced. Employers are encouraged to provide clear methods and guidance on the channels of communication available (one-to-one opportunities, invite to reply, suggestion box etc). At a time when COVID-related anxiety may be a factor and changes are being implemented and adapted to, developing a culture of dialogue, feedback and mutual communication between employers and employees can only work to achieve a greater understanding of where improvements and compromises can continue to be made.